Privacy Policy

Privacy Policy

Spirit Fitness - Privacy Policy

Spirit Fitness respects your personal privacy and is committed to adhering to federal and state privacy laws and industry guidelines in order to protect you and your identity. This privacy policy describes how we handle the personal information that you provide to us. This privacy policy applies only to the Spirit Fitness website, not to any other third party sites that may be accessible from here.

Please be sure to read this privacy policy before using this website or submitting information to us. Our Privacy Policy may change from time to time and your continued use of this website is acceptance of such changes, so please check this area periodically for updates to this Privacy Policy.

Collecting Your Information

Active Information Collection

Some of the information that you submit may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, address, e-mail address, phone number, etc.).

Our policy is to use personal information we acquire from you for internal business purposes only, and maintain appropriate security measures to keep the information private. Spirit Fitness will not sell, trade or rent your personal information and will not share your name, address, e-mail address or other personal information with anyone outside of Spirit Fitness.

Passive Information Collection

Spirit Fitness may save information on your system in the form of a "cookie" to access secure information or to better track usage of our website. There is no personally identifiable information stored in the cookie. A cookie is either a small text file that is stored on your hard drive, or some information that is stored in memory until you close your browser. Web pages that write and read cookies can only interact with the cookie files(s) for your browser and a cookie can only be accessed by the same domain server that sent it. This saves you from having to re-enter the same information as you access secure information. No third party has access to the information we collect this way. Your privacy is important to Spirit Fitness and we will only use cookies as an enabling tool.

Using Your Information

Spirit Fitness uses your personal information to enhance the operation of this website and allow you to use all of its features. Spirit Fitness may contact you about new features or products in which it believes you may be interested. We may also contact you to request feedback on your experience using the website to assist us in improving the site.

Spirit Fitness may disclose your personal information to the reputable vendors that assist us in processing information or delivering the items that our customers order. These vendors are restricted from using the information for any purpose other than helping us to provide products and services.

Protecting Your Information

To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we employ reasonable and current Internet security methods and technologies. We work hard to protect your personal information.

This website contains links to other websites operated by third parties that may be of interest to you. We cannot control these third party sites, which may collect personal information from you. When you follow a link and leave this website, you do so at your own risk.

Commercial Warranty

This warranty applies only to products in ordinary household use.

Normal Responsibilities of the Consumer

The consumer or non-dues paying facility is responsible for the items listed below:

  1. The warranty registration card must be completed and returned to the address listed on the card within 10 days of the original purchase, or completed online to validate the manufacturer’s limited warranty.
  2. Proper use of the fitness equipment in accordance with the instructions provided in this manual.
  3. Proper installation in accordance with instructions provided with the fitness equipment and with all local electric codes.
  4. Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loose connections or defects in house or facility wiring.
  5. Expenses for making the fitness equipment accessible for servicing, including any item that was not part of the fitness equipment at the time it was shipped from the factory.
  6. Damages to the fitness equipment finish during shipping, installation or following installation.
  7. Routine maintenance of this unit as specified in this manual.


This warranty does not cover the following:

  1. CONSEQUENTIAL, COLLATERAL, OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN OR ANY IMPLIED WARRANTY. Note: Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.
  2. Service call reimbursement to the consumer. Service call reimbursement to the dealer that does not involve malfunction or defects in workmanship or material, for units that are beyond the warranty period, for units that are beyond the service call reimbursement period, for fitness equipment not requiring component replacement, or fitness equipment not in non-dues paying facility or household use.
  3. Damages caused by services performed by persons other than authorized Spirit Fitness service companies; use of parts other than original Spirit Fitness parts; or external causes such as corrosion, discoloration of paint or plastic, alterations, modifications, abuse, misuse, accident, improper maintenance, inadequate power supply, or acts of God.
  4. Products with original serial numbers that have been removed or altered.
  5. Products that have been: sold, transferred, bartered, or given to a third party.
  6. Products that do not have a warranty registration card on file at Spirit Fitness. Spirit Fitness reserves the right to request proof of purchase if no warranty record exists for the product.
  8. Product used in a dues paying facility (YMCA, Health Club, Etc.)
  9. Product used in prisons and correctional facilities.
  10. Warranties outside of the United States may vary. Please contact your local dealer for details.


Keep your bill of sale. Twelve (12) months from the date on the bill of sale or eighteen (18) months from the date of factory shipping as determined by the serial number establishes the warranty period should service be required. In the absence of a sales receipt, Spirit Fitness warrants all its fitness equipment parts for eighteen (18) months from the original factory shipping date. If service is performed, it is in your best interest to obtain and keep all receipts. This written warranty gives you specific legal rights. You may also have other rights that vary from state to state. Service under this warranty must be obtained by following these steps, in order:

  1. Contact your selling authorized Spirit Fitness dealer. OR
  2. Contact your local authorized Spirit Fitness service organization.
  3. If there is a question as to where to obtain service, contact our service department at (870) 935-1107.
  4. Spirit Fitness’ obligation under this warranty is limited to repairing or replacing, at Spirit Fitness’ option, the product through one of our authorized service centers. All repairs must be preauthorized by Spirit Fitness. If the product is shipped to a service center freight charges to and from the service center will be the customer’s responsibility. For replacement parts shipped while the product is under warranty, the customer will be responsible for shipping and handling charges. For in-home service, the customer will be responsible for a trip charge. There will be an additional trip charge if the customer is located over 100 miles from the nearest service center.
  5. The owner is responsible for adequate packaging upon return to Spirit Fitness. Spirit Fitness is not responsible for damages in shipping. Make all freight damage claims with the appropriate freight carrier. DO NOT SHIP ANY UNIT TO OUR FACTORY WITHOUT A RETURN AUTHORIZATION NUMBER. All units arriving without a return authorization number will be refused.

Product features or specifications as described or illustrated are subject to change without notice. All warranties are made by Spirit Fitness. This warranty applies only in the 48 contiguous United States. NOTE: This does not apply to Alaska or Hawaii.

Authorized Spirit Fitness dealer can only sell within their retail footprint, otherwise warranty is null and void.

Contact us

Corporate Office

3000 Nestle Road, Jonesboro AR 72401
870 935 1107
800 258 4555
800 258 8511
870 935 7611